What Niwa Can Do
Niwa is a controlled AI sales and operations layer for WordPress. Its exact capabilities depend on the installed modules, connected channels, site type, and permissions approved by the site owner.
Customer-facing sales and support
- Answer questions using the website’s real products, services, policies, and business information.
- Recommend and compare WooCommerce products, including relevant prices, availability, and variations.
- Guide customers toward products, services, contact, or booking actions through natural conversation.
- Display product cards and help customers move toward the cart.
Lead capture and demo booking
- Collect names, email addresses, phone numbers, interests, and qualification details.
- Use multi-step forms, conditional paths, and partial submissions.
- Offer available appointment times and collect demo requests through the built-in scheduler.
- Send supported booking confirmations through configured channels.
Conversion and recovery
- Trigger welcome messages, contextual nudges, objection handling, and checkout prompts.
- Create controlled coupon and incentive flows when configured.
- Capture abandoned carts and send configured recovery follow-ups.
- Track useful sales, lead, and recovery signals.
WordPress and WooCommerce operations
- Help approved administrators work with products, inventory, orders, pages, categories, tags, images, reports, and selected site settings.
- Support controlled administration through connected messaging channels such as Telegram or WhatsApp when configured.
- Use previews, approvals, role boundaries, verification, and rollback-aware workflows where supported.
Content and growth workflows
- Create and update structured WordPress content through governed publishing workflows.
- Support SEO checks, internal linking, metadata, taxonomy, media, and quality validation.
- Surface customer questions and website engagement signals that can guide future content and conversion work.
MCP connections
Niwa supports private, authenticated MCP access for approved installations. It does not currently provide an open anonymous public MCP endpoint. Read the definitive MCP access status.
See the workflows on your site
A focused 30-minute demo can show the capabilities relevant to your WordPress or WooCommerce setup without promising modules or permissions that are not enabled.
