Niwa Storefront Agent
The Storefront Agent is trained to sell, book appointments, overcome objections, answer questions, and support your customers.
What Niwa Offers
Niwa gives your business two AI agents that work together: a customer-facing Storefront Agent and your own Personal Assistant for running the business behind the scenes.
She can communicate with customers through your website, email, WhatsApp, Instagram DMs, and Facebook Messenger, while using the knowledge already available on your website and inside your business.
Niwa does more than wait for someone to ask a question. She actively works to increase conversions.
She can recognize important moments in the buyer journey and react at the right time. For example, she can offer a strategic coupon when a visitor looks ready to leave, recommend relevant products to increase average order value, or present a better offer when someone is hesitating.
If a customer abandons their cart, Niwa can follow up and try to bring them back.
If someone becomes a lead, she can continue the conversation, answer their questions, handle objections, qualify them, and book a meeting directly into your Google Calendar.
Niwa also includes an Attention Capture system. It can proactively show relevant messages at specific psychological trigger points during the buyer journey instead of waiting for visitors to start a conversation.
There is also a Leaver Stopper system designed to catch attention when someone is about to leave the website. It can use animations, GIFs, humor, offers, or other attention-grabbing interactions to keep the visitor engaged and give the business another chance to convert them.
The goal is simple: help more visitors become customers without requiring someone from your team to manually watch every conversation.
