Can Customers Cancel Appointments Through WhatsApp?
Customers can cancel their own upcoming Niwa appointments in a private WhatsApp conversation. Check identity, resolve the booking and confirm the saved change.
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Customers can cancel their own upcoming Niwa appointments in a private WhatsApp conversation. Check identity, resolve the booking and confirm the saved change.
Set up Niwa’s automatic WhatsApp appointment reminders. Choose the timing, connect the customer channel and check message activity against the saved booking.
Confirm appointments booked directly on WhatsApp with Niwa. Check the saved reservation, contact details and sending connection for follow-up messages.
Help customers choose and book a service directly on WhatsApp with Niwa. Use website context, service duration and staff availability in the conversation.
Connect Niwa WhatsApp booking to Google Calendar. Map staff accounts, use busy times for availability and check appointments saved from the conversation.
Niwa can book appointments directly through WhatsApp. Learn how service context, connected availability and customer confirmation produce a saved booking.
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